We are committed to making sure patients in the western Mass. region get the best possible health care—informed care made possible by the PVIX health information exchange.

 

 

What does PVIX do?”

The PVIX health information exchange allows your doctors (who are PVIX members) to have a single, complete view of your health history, including prescriptions, allergies, and lab and radiology results. With PVIX, any doctor you see—whether it’s your primary care physician, a specialist, or an emergency room doctor—will have the same information about your health available to them so they can make the best decisions about your care.

For example, let’s say you’re out to dinner in a part of western Mass. that’s far from your usual doctor or hospital. You have an allergic reaction, are rushed to the nearest emergency department, and are unable to communicate to the doctors there about your allergies or current medications. If you’re part of PVIX and the health care organization is too, than the doctors can simply use PVIX and see your allergies and medications to make informed decisions about how to care for you.

 


FAQs for Patients

 

+ What is PVIX?

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+ What is a health information exchange (HIE)?

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+ Why is health information exchange important?

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+ What health information is shared on PVIX?

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+ Can I find out who has requested access to my health information?

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+ Will I know if my health information was misused?

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+ What if I don't want my providers to have access to my health information?

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+ Is my health information available for anyone to see?

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+ How do I get access to my own medical records?

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+ How is PVIX ensuring the security of my health information when it is being transferred or exchanged?

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+ How does PVIX handle unauthorized requests for access to my health information? Are there any penalties for those who misuse or inappropriately disclose my information?

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+ Does PVIX share my health information with employers?

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+ Can I request changes to my health record or other information included in the HIE?

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+ Is some of my most sensitive health information provided extra protection?

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+ How do I know if my provider is a participant in the PVIX HIE?

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